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1
Customer initiates payment request
Hi Marie 👋
Welcome to Your Business. How can we help you today?Pay NowThe customer initiates a payment request in the chat.
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2
Customer inputs service to pay
Please enter the service you want to pay for.SOCADELThe customer inputs the service required to pay, for example "SOCADEL".
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3
Customer inputs utility ID / number
Please enter your SOCADEL utility ID / number.1234567890The customer inputs their utility ID or number.
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4
Customer chooses payment method
Choose your preferred payment method.The customer chooses Mobile Money, Card, Bank Transfer or Wallet (Tranzak).
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5
Customer completes payment
Enter amount to pay
XAF15,000Confirm to pay XAF15,000?Pay NowThe customer completes the payment securely through the selected channel.
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6
Instant confirmation & order fulfillment
✓ Payment Successful! XAF15,000 has been paid.
Thank you!Instant confirmation is shared with the merchant and the customer's order is fulfilled within a few seconds.
